Rodent Droppings and Hantavirus Cleanup
Cleanup addresses hantavirus and droppings from rodents in basements, attics and crawl spaces.
See rodent droppings and hantavirus cleanupGet a dead animal located and removed from a wall, attic, vent, crawl space, home or business in Wesley Heights Historic District, followed by cleaning and odor treatment at the source.
This service finds and removes a dead animal, cleans the areas it affected, treats contamination and works to reduce odor where it originates.
An animal may be visible in a room or yard, but it can also be hidden behind drywall, under insulation, inside ductwork or below a floor. The first step is to narrow down the location without opening more of the building than needed. Access may be simple, or a small section of wall, ceiling or cabinet may need to be opened.
Removal alone may not finish the job. Decomposition fluid can reach insulation, wood or other porous materials. The entire process includes checking for residue left behind. Contaminated materials may need to be removed, while hard surfaces can be cleaned and treated with an EPA-registered disinfectant for the full contact time on its label. Odor removal follows source removal, cleaning and drying.

You can call day or night, and crews use unmarked vehicles to protect privacy at your residence, rental property or workplace.
Your insurance company or restoration contractor can receive notes and photos identifying the affected area, materials taken out and remaining repairs.
You learn the plan for locating the source, opening surfaces if needed and removing affected materials, so you understand every step before authorizing the work.
Crews cover or relocate personal property and limit any opening to the size reasonably needed to remove the animal.
Persistent smells, insect activity or staining can signal a need for dead animal cleanup, especially if the affected space is unsafe to reach or clean. Access and cleanup steps depend on where the source is found. Typical situations include:
When staining or odor indicates an animal inside the wall, creating limited access may be necessary.
Odor travels through the HVAC system and the exact location may be away from the room where you smell it.
A carcass, nesting debris or contaminated stored items are found in a garage, shed or utility area.
In a hot and tight attic space, an animal such as a bird or rodent can be under insulation or between framing.
Start by reducing contact with the area and limiting the spread of odor. Take these steps while waiting for cleanup technicians:
Call (888) 440-9227Bob Vila and HomeAdvisor each publish a typical dead animal removal range of $150 to $250. That range is for removal, while opening a wall, taking out contaminated material and treating odor can change the scope. The final price depends on access and the affected area.
The figures shown are national ranges from published cost guides and are not based on an on-site visit. An on-site assessment determines your property's price, which is explained to you before the cleanup starts.
Ask about cost: (888) 440-9227Coverage depends on the policy and what caused the loss. An insurance company may evaluate removal of the animal, odor treatment and damage to building materials as separate parts, so ask about all of them before work starts when you can.
Some policies exclude pest or animal damage, while a covered opening or sudden event may be treated differently. Ask about each part of the cleanup.
When there is no applicable insurance coverage, the property owner typically pays. A tenant should report the problem to the landlord before authorizing structural access.
Landlords generally arrange work on attics, walls, shared areas and building systems, though local requirements and the lease may change who is responsible.
Ask your insurance company what photos or records are required and whether restoration services, removal, odor treatment, access openings and affected insulation are covered.
The practical sequence for dead animal remediation is to locate the source, reach it safely and remove both the remains and affected materials. Cleaning, odor treatment and step-by-step records follow.
Before any surface is opened, technicians check the area with the strongest smell along with nearby cavities, vents, insects, stains and possible entry points.
For the affected area, crews select suitable respiratory equipment, gloves and clothing, then move or cover nearby belongings.
A concealed source might be reached by taking off a vent cover or creating a limited opening in the ceiling, wall or cabinetry.
After careful lifting with as little handling as possible, the animal is sealed and carried out without contact with clean surfaces.
Materials that can be cleaned and left in place are separated from soiled insulation or padding, affected cardboard and damaged drywall.
Hard surfaces are cleaned first, then an EPA-registered disinfectant is applied for the full contact time listed on the label.
Appropriate odor treatment, HEPA air filtration and ventilation follow the removal of both the animal and affected materials.
After a check for residue and odor, you receive repair details for any wall, insulation or finish, helping you move forward.
Call at any time. A dead animal removal and cleanup specialist answers, explains the steps and agrees a start time with you.
A dead animal can leave bacteria, bodily fluids, insects and strong odor in an affected area, so direct contact and dry sweeping should be avoided.
Keep animal remains and contaminated fluids away from your mouth, eyes and any breaks in your skin. Wash any exposed skin and get medical advice after a bite, scratch or direct contact.
Body fluids may penetrate soil or porous building materials such as drywall, insulation and unfinished wood. Cleaning only the visible surface can leave contaminated materials and odor behind.
You may find contaminated insulation, nest material and droppings around the animal. Do not dry sweep or vacuum them because doing so can send dust into the air.
Can you clean it yourself? For a small outdoor animal you can access without going into a confined area, keep pets back and follow guidance from local sanitation or animal control. Call for professional cleanup when the animal is hidden, the species is unknown, fluids reached porous material or you cannot avoid direct contact.
Cleanable materials can remain in place. Porous building material may need to come out when decomposition fluid has soaked in or complete access for cleaning is not possible.

An accessible animal may be removed and the area cleaned in a single visit. Hidden animals take longer when the location is uncertain, a wall must be opened or odor remains in porous material.
| Scene | Typical time on site |
|---|---|
| Accessible area with the animal in view | Often completed in one visit |
| Animal inside a wall, attic or crawl space | Varies by location and safe entry |
| Contamination with building material removal | Could require cleaning followed by a separate repair appointment |
Dead animal odors are addressed first by locating and removing their source. Bleach used in the room, fragrance and air fresheners can only mask the smell for a short time. None of them cleans hidden material under insulation or beyond a wall.
Once contaminated material and the animal have been removed, the space is dried and hard surfaces are cleaned. Targeted odor treatment along with HEPA air filtration can help the air. Persistent odor calls for another check of the wall cavity, vent or crawl space, since overlooked soiled material may continue releasing smells.
The full dead animal removal and cleanup guide covers what is cleaned or removed, odor and air quality work, and the rules that apply in North Carolina and Mecklenburg County.
Read the full dead animal removal and cleanup guide
Local housing, population and access details can shape containment, access and cleanup planning.
Knowing that Novant Health Presbyterian Medical Center is about 1.2 miles away helps households plan where to seek care before arranging scene cleanup.
Wesley Heights, Seversville, and Gateway are nearby, which helps define practical routes for crews, equipment, and sealed waste containers.
As a Charlotte neighborhood, Wesley Heights Historic District may include several building styles, so cleanup planning should start with the exact property type.
You can ask about cleanup in nearby communities and ZIP codes during the call.
Cleanup addresses hantavirus and droppings from rodents in basements, attics and crawl spaces.
See rodent droppings and hantavirus cleanup
Bird and bat droppings are cleaned from structures and attics, followed by disinfection.
See bird and bat guano cleanup
Animal hoarding cleanup of waste, urine soaked materials and ammonia odor.
See animal hoarding cleanup
Death odor removal targets the source through ozone treatment, hydroxyl and air scrubbers.
See death odor removal
Any property receives disinfection after removal of infectious materials, including bodily fluids and blood.
See biohazard cleanup
A contaminated space is restored to safe use through biological remediation and contaminant removal.
See biohazard remediation
Crawl space sewage cleanup, including soaked insulation and soil.
See crawl space sewage cleanup
Biohazard cleanup addresses Airbnb accommodations, hotels and other rental units.
See hotel, airbnb and rental biohazard cleanupThe animal and every reachable contaminated material are removed first. Crews then wash hard surfaces, apply disinfectant as appropriate and allow the area to dry. Crews may follow with HEPA air filtration or another focused treatment. Sprays and fragrances alone do not solve the problem because odor returns when fluid, soiled insulation or nesting material remains at the source.
There is no fixed time because odor depends on what remains, the material affected, heat, humidity and ventilation. A smell should lessen after complete source removal and cleaning. Persistent odor can mean that fluid, insulation, nesting material or part of the source was missed and the area needs another inspection.
When the surrounding space is contaminated by decomposition liquid, insects, bacteria or waste, animal remains can pose a biohazard. The risk is greater when the animal is decayed, the species is unknown, porous materials are soiled or direct contact cannot be avoided. Do not let anyone or any pets enter before an assessment.
Your policy terms and the cause determine whether coverage applies. Animal and pest damage may not be covered under some policies, although connected damage to the building could receive different treatment. Ask the insurance company about carcass removal, wall access, contaminated insulation, odor treatment and repairs, and keep photos and cleanup records.
Inspect the system and find the animal before moving air carries the smell to more areas. A reachable vent cover or duct section may be opened for removal and cleaning. Some HVAC components may need a heating and cooling contractor if they cannot be safely accessed or cleaned as part of the removal.
Cleanup may be completed independently from restoration. The cleanup team might create a restricted access point to remove both the animal and soiled material, then document those steps. Ask whether closing drywall, replacing insulation, painting or HVAC repair is included or should be completed by another contractor.
Crews carry out respectful, discreet dead animal removal and cleanup, arrive in unmarked vehicles and take calls 24 hours a day.